Coronavirus (COVID-19)

Bay Eye Care Center is committed to keeping our patients and the public safe during this Coronavirus (COVID-19) emergency. Based on guidelines from the Centers for Disease Control and the American Academy of Ophthalmology we have created an environment in our facilities that is safe and secure for our patients and team members.

Should I keep my Appointment?

We will be screening you upon your arrival to determine if you have any risk factors that might put others at risk including fever, cough or shortness of breath. If you have these symptoms, please reschedule your appointment and call your primary care physician or seek other medical attention. If you have no symptoms but have recent history of travel or contact with someone who has either had a fever or cough, or tested positive for the Coronavirus, we need you to reschedule or postpone your appointment for at least 14 days. If you are awaiting COVID test results we ask that you postpone your appointment until you have obtained your results.

How will my office visit be different?

All patients are required to have a scheduled appointment prior to coming into the office including our optical departments. Depending on the volume of patients in the office at any one time, we may ask you to wait outside or in your car until we are ready to call you back.

Access to the office will be limited to patients only unless the patient requires special assistance (i.e. wheelchair, walker) or companion has legal authority pertaining to patient care. Legal guardians will be allowed to accompany all minors.

Keeping you safe – What to Expect

  • Daily Symptoms check of all staff. This also includes temperature checks upon arrival to work.
  • Regardless of having symptoms, all staff and patients are required to wear a mask during their visit. We ask patients to bring their own mask or face covering.
  • We have increased our disinfection and cleaning protocols throughout the day.
  • All chairs and equipment in exam and testing areas are be disinfected after each patient
  • Hand sanitizer is available throughout the facility
  • Plexiglass sneeze guards have been installed at check-in/check out.
  • Breath guards have been added to exam equipment
  • Social distancing will be maintained throughout our facilities as much as possible. This means patients must maximize the distance between themselves and others. Chairs in our facilities, as well as floor markers, have been placed to help visualize and support a safe distance.